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FAQ

  • Developer
    Job Description: Lorem ipsum dolor sit amet, consectetur adipiscing elit. Proin sit amet justo quis ex ultricies cursus. Suspendisse potenti. Donec suscipit interdum placerat. Quisque ullamcorper erat vitae libero bibendum, non hendrerit nisl auctor. Nunc eu ultrices justo, vitae aliquet nunc. Duis mollis, felis ut tempus bibendum, augue purus tempor tortor, sit amet interdum mi nunc quis lectus. In vulputate sollicitudin volutpat. Ut velit purus, suscipit sed purus et, convallis varius justo. Pellentesque eu metus augue. Donec diam orci, dignissim quis neque ac, porta tempus nunc.
  • Technician
    Job Description: Lorem ipsum dolor sit amet, consectetur adipiscing elit. Proin sit amet justo quis ex ultricies cursus. Suspendisse potenti. Donec suscipit interdum placerat. Quisque ullamcorper erat vitae libero bibendum, non hendrerit nisl auctor. Nunc eu ultrices justo, vitae aliquet nunc. Duis mollis, felis ut tempus bibendum, augue purus tempor tortor, sit amet interdum mi nunc quis lectus. In vulputate sollicitudin volutpat. Ut velit purus, suscipit sed purus et, convallis varius justo. Pellentesque eu metus augue. Donec diam orci, dignissim quis neque ac, porta tempus nunc.
  • Salesman
    Job Description: Lorem ipsum dolor sit amet, consectetur adipiscing elit. Proin sit amet justo quis ex ultricies cursus. Suspendisse potenti. Donec suscipit interdum placerat. Quisque ullamcorper erat vitae libero bibendum, non hendrerit nisl auctor. Nunc eu ultrices justo, vitae aliquet nunc. Duis mollis, felis ut tempus bibendum, augue purus tempor tortor, sit amet interdum mi nunc quis lectus. In vulputate sollicitudin volutpat. Ut velit purus, suscipit sed purus et, convallis varius justo. Pellentesque eu metus augue. Donec diam orci, dignissim quis neque ac, porta tempus nunc.
  • Are there trade-in discounts provided if I already have an existing system?
    Yes, trade-in discounts are provided per unit of your existing hardware.
  • Can your hardware be linked to my existing HR/Payroll system?
    Yes, all our hardware is inter-faceable with other HR/Payroll software. We will need to be in touch with your existing vendor to perform the interface.
  • Can I arrange for a demonstration of the product, or have a site inspection?
    Yes, we provide non-obligatory demonstrations and site inspections. We recommend this to have a better understanding of your requirement and site layout.
  • Is there a refund policy?
    Used goods are not refundable. However if there are breakdowns during the warranty period, we will offer a 1-to-1 exchange.
  • Will my data be safe with OpensoftHR?
    We safeguard your information from the moment you sign up for our services. Refer to our
  • Is there someone I can speak to about OpensoftHR?
    Email us at sales@opensofthr.com, and we’ll be in touch within the next working day.
  • I am currently using OpensoftHR, how can I participate in this programme?
    Awesome! You’ve already completed the first step of using a software that is built in with a default function to integrate with the business intelligence tool. Send us your details in the form above and we will assist to set the function up for you in your application.
  • What kind of support can I get when I start using OpensoftHR?
    Aside from phone & email support, e have a Customer Service Portal filled with ‘How-to’ articles and guides for Singapore and Malaysia users. In addition, you can reach out to us through the chat button (on the bottom right).
  • What are the required specifications for the business intelligence tool?
    The business intelligence tool will require that you download the Power BI Tool from the Microsoft Store. For it to work, you must also have the following: Operating System: At least Windows 10 CPU: At least 2Ghz, x64 processor Memory (RAM): At least 4GB Display: At least 1440×900 or 1600×900 (16:9)
  • Can I implement this tool if I am using Opensoft Desktop Payroll and HRMS software?
    No, this tool will only be eligible for customers using the latest version of OpensoftHR Cloud eServices.
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